Shipping policy
Shipping Policy
We strive to get your orders to you as quickly as possible. Here are our shipping rules and guidelines:
Service Areas
We deliver to the following areas:
- Jacksboro: Tuesdays
- Rhome: Thursdays
- Sunset: Mondays and Tuesdays
- Chico: Mondays and Tuesdays
- Paradise: All days except Tuesday and Sunday
- Bridgeport: All days except Tuesday and Sunday
- Decatur: All days except Tuesday and Sunday
Order Processing
Orders will be processed and packed on the same day they are received, if received before 2:00 PM. Orders received after 2:00 PM will be processed the next business day.
Shipping Rates
- Flat rate shipping fee of $10 for all orders within our service areas.
- Free shipping on orders over $100 within our service areas.
Delivery Times
- Orders will be delivered on the next available route truck.
- Delivery times are not guaranteed, but we will do our best to deliver within a reasonable time frame.
Exceptions
- In the event of inclement weather or other unforeseen circumstances, delivery may be delayed. We will do our best to keep you informed of any changes to our delivery schedule.
Changes to Shipping Schedule
We reserve the right to make changes to our shipping schedule as needed. If there is a change to the shipping schedule, we will notify you via email or phone.
Special Requests
If you have a specific request for a delivery time or date, please contact us and we will do our best to accommodate your request. Please note that special requests may incur an additional fee.
By placing an order with us, you acknowledge that you have read and agree to these shipping rules and guidelines. If you have any questions or concerns about our shipping policy, please contact us at [INFO@WISEPOOLSUPPLIES.COM].